Well, the great Journal Fiasco of October 4-7, 2003 has passed and all is well at Message In A Bottle, and, hopefully across all of AOL Journalland. The Blogger Family has put away their knives and cement boots until the next time their precious journals are distorted by some AOL flunkie who forgets to flip some kind of software switch.
Most of us Bloggers will never understand any of the behind the scenes software stuff. Heck, we don't really understand electricity, or trigonometry, or what JLo sees in Ben Affleck. We leave all that to others. However, when something goes wrong with our stuff, and we know things will go wrong from time to time, we want to know exactly how to get real help.
We want to know how to reach the janitor when the plumbing backs up. When sewage is flowing over the sides onto our beeuuuttiifffuul precious journal words and Journal Life As We Know It is coming to an end, and we reach for the Help button, we do not want access only to the canned Help for Idiots. We want an e-mail address or some contact for the actual living responsible person who is AOL's Journals Am Us.
Apparently there is such a person, but access must be restricted only to those who pass the initial Idiots Journaling Entrance Bar. Perhaps when a Blogger gets 1000 visits or posts 100 entries, an e-mail will arrive from a guy name Hal who is AOL's Journals Am Us Guy. Hey, if you ever need me, just enter BLOGMASTER in Keywords and then enter !!!!!!!!!! in the space next to the Journal icon in the Secret Help Page; this is a highly restricted area. If you reveal the Secret Help Page to a Blogger Newbie your journal will be scrambled. Scrambled, I tell you! Press ACCEPT, if you accept these Terms of Help Service. If you do not accept your journal will be scrambled. Again. Bwah.

1 comment:
God, I couldn't agree with you more! I'm so sorry you had to go through that. The sad part is, I don't think this is the end of the problems. And that would be so noted in a recent entry I made in my journal with the response I FINALLY got back from AOLHometown (the journals feedback address). Ugh!
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